Refund policy
Refund Policy
All sales are final at Aleria Apparel. We do not accept returns or issue refunds for change of mind, incorrect sizing, or any other reason.
Exceptions — Damaged or Incorrect Items
We will issue a refund or replacement only in the following cases:
- You received an item that arrived damaged or defective
- You received the wrong item (incorrect style, color, or size)
To be eligible, you must contact us within 7 days of delivery at AleriaApparel@gmail.com with:
- Your order number
- A photo clearly showing the damage or incorrect item
Once we review and approve your claim, we will offer either a full refund to your original payment method or a replacement item, at our discretion. Shipping costs are non-refundable.
Items that have been worn, washed, or altered are not eligible for a refund under any circumstances.